Why use mediation?

Sometimes despite the best efforts of all people involved, disagreements over what support a child or young person should get can arise leading to a breakdown in communication and relationships and causing conflict.

Mediation can bring together parents/carers with education teams to try and resolve these disputes. 

The beauty of mediation is that you learn to work together with the very people who you may think have been giving you a hard time. During mediation you will learn to understand these people better, and to communicate with them. Successful mediation will restore the relationships and allow all to be effective partners to support the child or young person in the best possible way.

Parents and teachers are central to the universe of most children. No one knows  their child better than a parent. No one knows how to teach better than a teacher.  When there is good communication and trust between these adults it opens the door to managing the best possible ways for our children and young people to flourish and learn throughout their years at school.  

Benefits to Mediation

  • Impartial, independent and easy to arrange
  • Reach agreements and solutions through talking and listening
  • Helps everyone understand differing points of view
  • People work together to find solutions and manage outcomes
  • Disagreement can be resolved more quickly rather than through more formal routes
  • Focus is on the best for the child or young persons education
  • Does not affect other parental rights

“I really felt listened to and able to speak freely and honestly”


“It was clear that the mediator wasn’t taking any sides. They were empathetic and understanding about the situation. They helped summarise, distil information and theme the things each party wanted to raise” 

Head Teacher

What happens at mediation?

Sessions where you get support to talk and listen.

How to access mediation

Our guide for quick and easy access to mediation.

Further questions?

Our team are here to help in complete confidentiality.

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